![]() a work address.Įuropean and International Delivery International service suspended We also recommend that orders are sent to an address where someone will be available all day to receive the parcel, e.g. We therefore recommend that you check your delivery address and postcode carefully before completing the order as this will not be checked by us before despatch. We regret to say that we are unable to change the address or postcode on a parcel once it has been despatched. Redirection of your order once despatched If you have a mobile number on your account you will receive SMS notifications regarding delivery (UK mainland deliveries only). Next Day isn't possible on Bank Holidays. Please note any orders placed AFTER 2 PM on Thursdays will be despatched on Friday, but not delivered until the following week. Any Next Day orders received after this time will be despatched the following working day. Orders placed BEFORE 2pm Mon-Fri will be despatched the same day, usually with Parcelforce (requiring a signature). These products cannot be purchased in our store. If there are likely to be any further delays we will of course be in touch. “Online only” products are not available for immediate despatch but you will still normally receive these items within 5-7 days of placing an order. Please collect from the back door at the end of Outside's customer car park: ![]() ![]() When your item is ready to collect, you will receive a confirmation email please either bring a print out of this or show us the email on your phone. You will also need to bring a form of ID which shows the billing address for your order. Click and Collect items are available to pick up Monday – Friday, 9:00 am – 5:00 pm (excluding Bank Holidays), one working day after your order is confirmed. Please note that our postal services are dealing with unprecedented numbers of orders just now there may be a short delay in your order's arrival but will will get it to you as soon as possible.Īt checkout, please let us know you'd like to collect your order from our Hathersage store, either in the Comments box on the order page or by emailing us at, quoting your order number. Please note that this is a guideline only as a different delivery method may be used depending on the size/weight of your order – if you would like any more information on your delivery please contact us. Orders are typically despatched with Royal Mail Tracked 48. Please click here for Christmas Deliveries information. Please note that all deliveries are made between 08.00 and 18.00 Monday to Friday and may require a signature. If this should happen we will contact you to let you know when we will be able to despatch your order. Occasionally items ordered may be out of stock.
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